Accessibility Statement

United Automobile Insurance Accessibility (UAIC) is continually working to make its web content and mobile apps accessible as part of its online inclusion efforts. We are committed to providing a website that is built with accessibility in mind, so that no one, regardless of ability or disability is affected.

UAIC will make every effort to ensure any new or updated website content produced, will conform with the World Wide Web Consortium (W3C) Web Accessibility Initiative’s (WAI) Web Content Accessibility Guidelines (WCAG) 2.1, Level A & AA. To affirm our commitment, UAIC has invested in training for the designated individuals, such as website content editors and developers, in the functions of web accessibility tools, techniques and best practices. A cadence of Automated, Manual and Functional testing is currently being performed by a third party vendor to ensure compliance of the existing website, to detect WCAG 2.1 violations, which will be corrected to the best of our ability and tested by a team of users, including people with disabilities to ensure a great user experience for all. UAIC has brought on a third-party digital accessibility vendor, who is supporting the process by testing the web content and providing a roadmap and recommendations for remediation.

UAIC’s goal is to ensure that everyone has access to information on the site and mobile apps and can fully interact with them. We are currently working on our website and mobile apps to identify potential accessibility issues and we are striving to improve the usability of these digital properties for people of all abilities.

The Assistive Technology app provided by eSSENTIAL Accessibility and featured on our website incorporates tools such as mouse and keyboard replacements, voice recognition, speech enablement, hands-free/touch-free navigation and more that empower the customer to overcome challenges and access UAIC’s website and Android app with ease.

If you have difficulty accessing our website or mobile apps, or if you have feedback on how we can improve your online experience, please contact us at 305-940-5022