Many of your claim related questions can now be answered on our website!
Insureds can now check on claim and payment status.
Questions? Click on FAQ on left side of screen.
Claims status will be available on our Mobile App soon.
We can now do vehicle inspections using FaceTime or Skype.
Who do I call to have my vehicle inspected or moved?
Texas only: 972-764-0040, or customer service at 800-450-8247.
All other states 877-283-8257, or customer service at 800-344-2150.
Can you help me move my car from the tow yard?
Yes, if you have coverage we can help. Please release your vehicle to United Auto ASAP and we can assist in moving it to a storage free facility or preferred repair shop.
What does each coverage mean?
Place your mouse over the question mark icon next to each coverage for a detailed description.
Will United Auto pay for a rental vehicle after I report an accident?
If you purchased the optional coverage for rental reimbursement, we will reimburse you based on your policy coverages.
To get details about any BI or PIP payments you can call the Claims department.
Allow 5-7 business days for mailing after draft has been issued.
Many of your claim related questions can now be answered on our website!
Insureds can now check on claim and payment status.
Questions? Click on FAQ on left side of screen.
Claims status is available on our Mobile App.